This legal document is an electronic record in terms of Information Technology Act, 2000, and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
References in these Terms to “we” or “us” or “app” or “web” or “company” are references to myskoolbus and “you” as user of myskoolbus.
PURPOSE OF myskoolbus
Main features of myskoolbus include
- Parents can know travelling details of Children at any Time
- Know Whether the Child Reached their Home or School
- Observe How Much Time is Spent at each Stop
- Get an intimation regarding Traffic Jams, School Bus Break Down, Natural Hazards and School Bus Location
While providing aforesaid online services, the issue of online privacy is extremely crucial for myskoolbus which is committed to safeguarding the information provided by its users and other stakeholders. myskoolbus is dedicated to create a reasonably secured environment for its users.
We promise that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time we may reveal general statistical information about our App/Web and visitors, such as number of visitors, number and type of Offers/Promotions, Number of subscriptions etc.
- Online processes & type of information collected through myskoolbus
- Use and Disclosure of personal information
- Choice or Opt out
- Reasonable Security Practices & Procedures
- Access or change your personally identifiable information
- Grievance Redressal
- Children’s Privacy
1. Online Processes & type of information collected through the app Online Processes
User registering at the myskoolbus may go through following processes:
- User registration
- User access to online materials (upload/download/use)
- User access to own account details
- User access to own payment history
- User access to offers
2. Use and Disclosure of personal information
myskoolbus will not sell or rent or publish such personally identifiable information collected. When you use our myskoolbus, we collect and store your personal information. We gather your personal information in order to record, support and facilitate your participation in the activities you select, track your preferences, to provide you with a customized App./Site experience, to notify you of any updated information and new activities and other related functions offered by myskoolbus, keep you informed about latest content available on the App./Site, special offers, and other products and services of myskoolbus, to assist you with customer service or technical support issues, to follow up with you, to otherwise support your relationship with myskoolbus or to prevent fraud and unlawful use. For the aforesaid purposes, we only collect such personal information that we consider relevant to understand you or your interests. The personally identifiable information is supplied voluntarily for some of the following purposes:
Registration of Data & Other Optional Information: You will be asked to register on registration link. During registration you will be requested to complete a registration form setting out basic online contact information about yourself. Such sensitive personal information shall include but not limited to following:
- School name
- Child Name
- Driver Name
- Driver Phone
- Plan & Payment Details
- Plot Route
- Route Name
- Stand Details / Name
- On Route Start to Stop navigation along with Student details pickup point wise and checking in and out them.
- Route Name
- Pickup Point
- Pickup Time
- Drop Point
- Drop Time
- Approval System for confirming the parent
- Pre-credit to approve the payment based on payment
- Driver – Vehicle Mapping with History
- School Registration Module
- No. of Buses Authorised
Further the fields are marked as mandatory or optional. You always have the option to not provide information by choosing not to use a particular service or feature on the myskoolbus.
E-mail information: You agree and acknowledge that when we receive e-mails from you, we may retain the content of any e-mail messages sent to us, as well as details of your e-mail address. You further agree and acknowledge that myskoolbus, its associates and marketing partners shall use your email id and mobile number information for sending promotional and transactional messages from time to time.
If you send us personal correspondence, such as letters, or if other users or third parties send us correspondence about your activities or postings on the App./Site, we may collect such information into a file specific to you.
Data for analytics:
We collect small amounts of information/data contained in your browser for data analytics. Data analytics help us track your navigation so that we can tailor our offerings to your specific needs. The kind of information that may be stored on our data analytics includes registration data so that a user does not need to re-enter the information every time he/she visits a particular area, user IP address/, user ISP details, user browser, URL that you just came from (whether this URL is on our App./site or not), which IP address/URL you next go to (whether this IP address/URL is on our App./site or not), devices OS details, Current Latitude, Current Longitude, Device Token, Device Type, App Version, Date registered on, Last Logged in, Logged in Latitude, Logged in Longitude, Active, Suspend Reason, Other Reason and Last updated on. You allow us, agree and acknowledge for aforesaid data gathering and analytics so as to get personalized offerings to your specific needs.
We use data collection devices such as “cookies” on certain pages to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety.
Further, we also collect some additional information, such as a billing address, banking information, other payment instrument details and tracking information from cheques or demand drafts.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback for other users, we retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
Our use of your information
We use your personal information to facilitate the services you request. We do not sell, rent, trade or exchange any personally- identifying information of our Users. We may provide your collected information to our affiliates and service providers under contract (such as customer care, data analytics) to support the operation of the App./Website and our services. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to: resolve disputes; troubleshoot problems; help promote safe access; collect fees; measure consumer interest in the services provided by us, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our User Agreement, and in general to improve the user experience and make it comparable to other e-commerce websites; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyze demographic, profile and usage data about our users’ activity on our Site/App.
We use your personal information to improve our platform, improve the App/Site’s content and product offerings, prevent or detect fraud or abuses of our website/app and tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
Our Disclosure of your information
B. myskoolbus may also use personally identifiable information in an aggregated form and disclose to advertisers and other third parties for other marketing and promotional purposes.
When a user lists a classified advertisement, and the advertisement receives an expression of interest by the interested user, the interested user will be provided the contact information of the user listing the advertisement as provided in the user’s registration form.
Internal Service Providers
Other Corporate Entities
Your use of other users’ information
(a). myskoolbus related communications that are not unsolicited commercial messages, (b). using co-branded services offered through www.myskoobus.in , and (c). any other purpose that such user expressly opts into after adequate disclosure of the purpose(s).
In all cases, you must give users an opportunity to remove themselves from your database and a chance to review what information you have collected about them. In addition, under no circumstances, except as defined in this Section, can you disclose personally identifiable information about another user to any third party without our consent and the consent of such other user after adequate disclosure.
myskoolbus and our users do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add a myskoolbus user to your mail list (email or physical mail) without their express consent after adequate disclosure.
3. Choice/Opt outs
myskoolbus gives you the choice regarding the collection and usage of your personally identifiable information. During registration for “joining our mailing list,” we request for contact information in orderto send bulletins and for advertising purposes. You may therefore choose to opt out of providing such information.
Further, once you are registered at the myskoolbus app, you will have the option at any stage to inform us that you no longer wish to receive future e-mails and you may “unsubscribe” by contacting on unsubscribe link on our app. Further, as per Rule 5(7) of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of Information Technology Act, 2000 amended through Information Technology Amendment Act, 2008, you have an option to withdraw your consent for use of your sensitive personal data given earlier to us. Such withdrawal of consent shall be sent in writing to our registered address.
4. Reasonable Security Practices As per I.T.Act, 2000 and its Rules
We have implemented reasonable security practices as per Rule 8 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011of Information Technology Act, 2000 amended through Information Technology Amendment Act, 2008.
Access to your personal account online is password protected. We will not release your account password to any person. In the event that you forget your password, you may generate an on-line request for your password to be sent to you by e-mail at the e-mail address used during registration.
myskoolbus has implemented stringent, internationally acceptable standards of technology, managerial security, technical security, operational security and physical security in order to protect personally identifiable information from loss, misuse, disclosure, alteration or destruction. The data resides behind a firewall, with access restricted to authorized personnel of myskoolbus.
myskoolbus has implemented “Reasonable Security Practices & Procedures” as required by the Information Technology Act, 2000 rules including any amendment in the said Act and its rules. By complying with such provisions, myskoolbus assures you proper care and control over its I.T. and Security operations under sections 43, 43A, 45, 66,72A & 85 of I.T.Act, 2000 and I.T.A.A, 2008 including related rules and therefore you agree that myskoolbus shall not beheld responsible for any activity in your account which results fromyour failure to keep your own password/mobile secured.
By using this app you agree that myskoolbus shall not be held responsible for any uncontrollable security attacks and in such cases you agree that myskoolbus shall not be held responsible for any type of financial losses, loss of opportunity, legal cost, business losses, reputation loss, direct and indirect losses that may occur to you as per the Provisions of Section 43, 43A and 45 of Information Technology Act, 2000 including any amendments in the said Act and any other laws of India for the time being in force.
You further agree that myskoolbus’s management shall not be held responsible directly or indirectly for any cyber crime related criminal liabilities under I.T.Act,2000 relating to your information as you have agreed and acknowledged that management of myskoolbus complieswith due diligence (care & controls) requirements of I.T.Act,2000 including its rules and amendments.
Our reasonable security practices & procedures include but not limited to following:
- Authorization and Access Controls
- Session Management
- Data and Input Validation
- Cross Site Scripting
- Error Handling Controls
- Web Application and Server Configuration
- List of information security controls of server on which myskoolbus app is hosted.
- SSH Keys
- VPN’s and Private Networking
- SSL/TLS Encryption – SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.(Ex – https://)
- Service Auditing
Further, you also agree and acknowledge that myskoolbus management shall never be held responsible regarding privacy of your sensitive personal data in case of sharing your sensitive personal data to any authorized cyber investigation agency of appropriate government authorities under sections 67C, 69, 69A, 69B, 70B, 79 and 80 of I.T.Act,2000 including its amendments and rules.
5. Access or change your personally identifiable information
To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on myskoolbus, your registered user ID and Password are required in order to access your profile information.
6. Grievance Redressal
If you have any questions or grievances regarding the privacy statement, practices of the site, or any other transaction issue, please contact our grievance officer on email@example.com We have appointed our grievance officer as per Rule 5 (9) of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of Information Technology Act, 2000 amended through Information Technology Amendment Act, 2008 and you can contact our Grievance Officer on firstname.lastname@example.org
7. What about children’s privacy?
Use of myskoolbus is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18, you cannot use services on the App./Site. If you wish to subscribe on the Site/App such subscription may be made by your legal guardian or parents who have registered as users of the Site/App.